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SedonaFSU
SedonaFSU is a Windows PocketPC application that allows your technicians to view and update inventory, billing and other data instantly, rather than at the end of the day.
By synchronizing with Sedona Office, SedonaFSU gives your technicians access to all this information when they need it most – in the field.
Real-Time Communication
With real-time two-way communication, SedonaFSU ensures that important data is captured and synchronized as it is entered from the field. Inventory, billing and other data is updated instantly, rather than at the end of the day.
All customer and service ticket information stored in Sedona Office is available in the palm of your hand. From the field, technicians can use SedonaFSU to:
- View schedules
- View service ticket details
- View system details
- View service call history details
- View all equipment at a particular site
- Enter dispatch, arrival and completion times
- View notes created at the home office
- Add field notes
- Enter parts used for a call
- Resolve service tickets
- Process and collect payments
- Capture customer signatures
Flexible Options
SedonaFSU works with any Windows PocketPC 2003 device. There are a number of options for these devices from manufacturers like HP, Samsung and Toshiba. You choose which device you want to use based on your desired communication protocol, features and functionality.
SedonaFSU can communicate with your home office via WiFi, cellular or PDA cradle. For instant updates, WiFi and cellular provide the best options.
If you’re ready to improve your service levels, maximize customer satisfaction, boost productivity and grow your profits, your business needs SedonaFSU.
For more information or to schedule a demo, contact us today at 440-247-5602 or
info@sedonaoffice.com.
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SedonaFSU