September 2016

Careful Measurement Leads to Successful Management for Peak Alarm

The success of Salt Lake City based monitoring company, Peak Alarm, is undeniable.  Growing steadily since its founding in 1969, what began as a small local operation has evolved to become one of the security industry’s most dominant forces and a key player in the audiovisual market.  With an ever-increasing customer base spanning four states and counting, the use of a powerful business management solution to maximize efficiency and streamline operations is a necessity.  For this, Peak Alarm relies on SedonaOffice, the number one financial software for security companies.

Read More

July 2016

Kings III Evolves on an International Scale Using RMR Software

Security Companies are not the only businesses that stand to maximize efficiency and increase profits with the help of RMR-specific tools.  Industries with similar billing structures such as fire, PERS, and emergency equipment can benefit from many of the same innovations utilized by the security sector. When these types of companies take advantage of the helpful products available, heightened success is inevitable.  Kings III, a manufacturer, installer, and monitoring provider of emergency help phones, is one organization profiting greatly from the use of an industry leading business management software, SedonaOffice.

Read More

June 2016

Business Booms for Beacon Protection Group

To say that Beacon Protection Group, a Totowa, New Jersey based security company founded in 2013, is growing rapidly would be an understatement.  The three-year-old business began as what Co-Owner, Robert DeGennaro, depicts as a “no-name operation with no marketing money,” but it quickly shed that distinction when business took off, creating an industry powerhouse seemingly overnight.  Today, Beacon Protection holds the title of seventh fastest growing security company in the nation, as well as third for three-year growth percentage—an impressive 316.3%—as ranked by SD&I on the publication’s “Fast 50” List.

Read More ‎

May 2016

Best Practices Yield Best Results for Wilsons Security Company

Wilsons Security of Nova Scotia, Canada believes in best practices.  As the organization’s owner, David Wilson, says, “If you’re going to do something, you need to be good at it, or don’t bother.  It is important to buy the best of breed in your industry to run your company as effectively as possible.”  Therefore, when he decided to expand the family’s eight-generations-old fuel company into the security industry, it was important to identify the best business management tools in the field.  After consulting top security industry professionals, it became clear that SedonaOffice was not only the number one financial software for security companies, but would also prove to be an important asset to Wilson’s new venture.

Read More

April 2016

Operational Efficiencies Create New Opportunities for Modern Systems

“The measure of intelligence is the ability to change,” both a quote by Albert Einstein, and a summation of the secret behind the perennial success of Modern Systems, founded by David Morris in 1979.  Beginning at age 19, strong work ethic and business savvy turned a one-man, door-to-door wireless security and smoke detector sales job into a booming, multifaceted company.

Read More

March 2016

Security One and SedonaOffice Partner for an Efficient, Progressive Future

Five years ago, Security One, a well-known Windsor, Ontario based security company, found itself in need of an efficient and environmentally friendly business management solution.  Tired of wasting time and resources, Projects Manager, Dan Santos, began the search for a software to maximize production while streamlining operations.

Read More

February 2016

Efficient, Organic Growth for Owen Security

Driven by a passion for stopping crime, Gary Owen launched a company called Owen Detectron from his home in Calhoun, Georgia, more than 40 years ago. Now known as Owen Security, the company has grown into one of the largest security systems companies in Georgia – and one of the largest privately held security companies in the entire U.S. Incredibly, this growth has come without the company making a single acquisition in its four-decade history.

With a focus on security, fire alarm, access control and video systems, Owen Security provides installation, service and monitoring to homes and businesses across northwest Georgia, an area that includes Atlanta.  

Read More

February 2016

SDM Magazine

2016 SedonaOffice Users Conference Celebrates Company’s 20th Anniversary

The 2016 SedonaOffice Users Conference was all about innovation and strengthening industry relationships.

With several major product releases, paperless efforts and parties, it has been deemed by both users and Perennial Software Co-Founders, Don Faybrick and Michael Marks, the most successful conference in the event’s 14-year history, in large part because of the sense of camaraderie the conference fosters. Faybrick said, “The Users Conference has become more than just a users’ conference. It has become a community event where everyone can share ideas, express their thoughts and learn best practices on how to make their businesses better.”

Read More

August 2015

5 Steps to Superior Installation & Service

According to a survey conducted by Michael Barnes of Barnes Associates at the SedonaOffice Annual Users Conference, our dealers grew an average rate of 12 percent during a one-year period and 9.9 percent over the previous three years. During the past six years, these outstanding installing and monitoring companies grew recurring monthly revenue at almost twice the rate of the industry on average.

These companies have succeeded because they excel at leveraging tools available to them. This is evident in their management of the two departments that often present the biggest cash-flow problems for security companies: installations and service.

Read More

June 2015

SDM Magazine

The Benefits of Having the Right Back-Office Software

The security dealer who uses great back-office software to automate his operations likens it to having an extra employee on his team — one of those super-star employees who do all the right things and make you shine. A back-office application comprises software that a company uses to administer its operations. It usually includes functions such as accounting and billing, installation and service scheduling, inventory control, management reporting, even sales management. With the right software, your entire operation just runs smoothly and efficiently, and in many ways makes your company more competitive.

Read More

April 2015

SDM Magazine

A Rising Tide Lifts All Ships: SedonaOffice Users Conference Sets Sail in San Diego

July 2014

While the record cold temperatures might have been the reason for many East Coast SedonaOffice users to attend the 13th annual SedonaOffice Users Conference in sunny California, there were plenty of other reasons, including featured speakers, educational sessions and networking. More than 300 attendees, representing more than 100 companies, gathered at the Loews Coronado Bay Hotel in San Diego from January 12–14, reported SedonaOffice.

Read More

Security Sales & Integration

Select Security’s Smart Choices Spark Success

Select Security earned SSI’s Installer of the Year Award by achieving record growth while revamping its operating platforms, improving efficiencies and rolling out new services.

Read More

April 2014

Efficiency, Teamwork & Software Keep Advantech Moving Forward

With projected January-to-April revenues up 42 percent this year over last, 2014 is shaping up to be a banner year for systems integrator Advantech Incorporated, based in Dover, Del.  Efficiency and a greater level of teamwork between the company’s sales, installation and service employees have had a lot to do with that.

Read More

November 2013

Back-End Transformation Supports Organic Growth

SDM Magazine

Select Security, Lancaster, Pa., founded in 1998 by industry veteran Patrick Egan, is a full-service residential and commercial security company. The company was reorganized in 2003 to focus as a super regional security dealer in central Pennsylvania. In these the past 10 years, the company has worked hard to grow within its region, averaging a 30 percent growth in recurring monthly revenue (RMR) for the past three years. Looking to the future and the challenges facing all security companies in keeping up with technology advances both in product lines and back-end productivity, the company decided to take a hard look at its enterprise resource planning (ERP) system and how it could enhance the efforts of its people.

Read More

April 15, 2013

Custom Alarm Modernizes Processes to Better Serve Customers and Enable Growth

Custom Alarm is a full-service, family-owned and operated, residential and commercial security business that employs more than 65 people. The company also offers sound and media solutions and runs its own state-of-the-art, UL® Listed, Five Diamond Certified central station.  It serves southeastern Minn., southwestern Wisc., and northeastern Iowa from its main office in Rochester, Minn. Custom Alarm has expanded organically and through some key acquisitions, but even for a 45-year-old company, growing pains can be significant.

Read More

April 11, 2013

Bates Security Manages Quick Growth With a Little Help From Its Friends

ISC West Show Daily

When a security dealer manages to grow its recurring monthly revenue (RMR) by 63 percent in three years, its competitors want to know how.  When that three-year period takes place in the middle of a recession, the whole industry should take notice.

Read More

January 24, 2013

Conference Highlights Outstanding Growth Pattern for SedonaOffice Users

By Sabrina Gasulla, Associate Editor, SDM

In the midst of one of the most unpredictable winters in recent memory, SedonaOffice users got a chance to enjoy the temperate weather and quiet luxury of Marco Island, Fla., during the 2013 SedonaOffice Users Conference. These conditions, along with an expanded curriculum and a knowledgeable group of staff and guest presenters, seemed to create an ideal environment for learning and networking. The conference was held Jan. 14 through 16 at the Marco Island Marriott Beach Resort. More than 280 people attended the conference, representing nearly 80 companies.

Read More