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Reference Documents

General Ledger
Distribution Account:
This guide is discusses the functionality of the General Ledger Distribution account in SedonaOffice. The Distribution account was first introduced in SedonaOffice with the 5.2 release.
 
Service & Inspections Reference Guide V5.3.pdf
Accounts Payable
Paying A/P Bill with a Credit Card:
Complete instructions on how to pay an accounts payable bills with a credit card.
AP-Paying Bills by Credit Card.pdf
Removing a Bill Selected For Payment:
This document describes how to remove a bill(s) from an Accounts Payable check.

ap_checks_removing_a_bill.pdf
Accounts Receivable
Cash Payment Reversal:
Covers the recommended steps to handle the reversal of a cash item.
cash_payment_reversal.pdf
Customer Refund Checks:
Complete instructions on how to generate a customer refund check.  
AR-Customer Refunds.pdf
NSF Charges:
Covers the setup and process for handling NSF customer payments.
nsf_charges.pdf
Credit Requests:
Complete instructions on how to setup and use Credit Requests.
 
AR Credit Requests.pdf
Job Management
Job Approvals:
Covers the setup and process for Job Approvals.  
JM Job Approvals.pdf
Job Working Parts List:
Covers the setup and process for working parts lists.  
JM Job Working Parts List.pdf
Task List Override:
Covers the setup and process for overriding a jobs tasks list.  
JM Job Task List Override.pdf
Percentage Job Types:
Covers the setup and process for invoicing Jobs based on a percentage of the installation charges.  
percentage_billing_job_types.pdf
Job Change Orders:
Covers the process for using Job Change Orders.  
job_change_orders.pdf
Hold-Back Job Types:
Covers the setup and process for using Hold-Back (Job Invoices requiring a retained percent) Job Types.
 
hold_back_job_types.pdf
Client Management
Company Rate Change:
Functionality and instructions on how to use the Company Rate Change feature.  
CM-Company Rate Change.pdf
Moving A System Record:
Covers the process for moving a System to a new Site.  
moving_a_system_record.pdf
3rd Party Recurring Bill To:
Covers the process of 3rd party recurring billing.  
CM 3rd Party Recurring Bill To.pdf
Quantity Based RMR:
Functionality and instructions of Quantity RMR.
 
CM Quantity Based RMR.pdf
Inventory
Inventory and Standard Costing: 
Review of the new Standard Costing features in 5.1  
Inventory and Standard Costing 5.1.pdf
Warehouse/Part Linking:
Covers the process for linking inventory parts to a warehouse.  
warehouse_part_linking.pdf
Inventory Setup Guide:
Complete reference guide on using the Inventory Module
 
inventory_setup_guide.pdf
Original Service Module
Service and Inspection Reference Guide:
This guide provides information describing the functionality contained in the Service and Inspection modules of SedonaOffice Version 5.3+
Service & Inspections Reference Guide V5.3.pdf
Inspections:
Reference document: Covers the setup and use of the Inspection Service Tickets functionality released with version 3.02.010.
 
inspections.pdf
New Service Module
New Service Module Setup (BETA):
This document contains Setup and Configuration information related to recent enhancements/changes of the New Service Module
SedonaService Setup & Configuration V 5.6 Rev 1.pdf
 
New Service Module Users Guide (BETA):
This document contains basic usage information related to recent enhancements/changes of the New Service Module
 
SedonaService Basics V 5.6 Rev 1.pdf
 
Sales Management
Sales Management Reference Guide: 
This guide provides information describing the functionality contained in the Sales Management modules of SedonaOffice Version 5.3+  
 
Sales Management Reference Guide V5.3.pdf
Miscellaneous
User Group Security Planning:
Excel Workbook with a listing of Application Access Options & Report Access Options.
User_Group_Options 5.6.63.zip
SedonaOnline Support Help and Reference:
Guidance on using the SedonaOnline Support system..
SedonaOnline Support rev2.pd


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